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All orders are processed in USD. While the content of your cart is currently displayed in CYN, you will checkout using USD at the most current exchange rate.

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Return & Exchanges

  • Please understand that we do not accept returns or exchange without prior return authorization. Therefore if you need to return your order for some reason, please contact our Customer Service staff first to confirm. Once you are authorized to return the item(s), please follow all of the instructions provided.
  • We recommend that all returns be sent via a traceable carrier. Keep the Return Tracking Number associated with the package you are returning to ensure that the package is returned to our warehouse. Twinklemoda is not responsible for packages sent with a return label not provided by us, or without the original packing slip. Also, Twinklemoda do not accept C.O.D. deliveries.
  • Please don't hesitate to contact us if you have any questions or requests, we'll be happy to assist you!
  • Refunds will be processed within approximately 7 to 10 business days after we receive your return. The exact time can vary and is subject to the individual payment provider. Once refunds have been processed, we recommend contacting your payment provider for updates. All original shipping charges are non-refundable.
  • Please don't hesitate to contact us if you have any questions or requests, we'll be happy to assist you!
  • As an international brand and we ship worldwide, the default currency is USD, please click the country button on top of the website to see price in your area's currency. If you don't pay in US dollars, the exchange of different currencies will generate a certain amount of exchange rate. Thanks for your kind understanding.

    Please feel free to contact us if you need any


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*Discounts would automatically apply and couldn't be combined with promotion codes